Comments on: CoverGirl-Olay Partnership Leads to New Simply Ageless Foundation

By: RaiW

RaiW — Tue, 02 Mar 2010 12:26:41 +0000

This is Day Two of not being able to open & use my new makeup!! Like many of you, I removed the sticker, could see that the container opened at both top & bottom, saw the grooves in the lid indicating the top should screw off…and nothing. It doesn’t budge. I was feeling embarrassed, so I came on line to see if it was just me – and here I am! I spent so much time trying to get the product open, I’m not running late for work, but tonight, I will try “palming” it while wearing plastic housecleaning gloves – maybe they’ll give me the grip I need! Nothing should be this hard to open; it’s definitely a design flaw if so many of us are having the same issue. At least I now know I’m not alone! LOL!

By: Amelia

Amelia — Wed, 08 Jul 2009 04:38:05 +0000

If you are having trouble opening the product, just give it a good, hard twist!!! Don’t try to pry it open, you have to twist it really hard to get it open the first time.

By: MaryAlice Taylor

MaryAlice Taylor — Fri, 29 May 2009 18:07:49 +0000

I bought the product because I trust anything Ellen says and was ready to throw it at the first cosmetic counter I came upon. We tried everything to open it and was still trying while waiting for my Rhumatologist and he put his master strength behind it and he finally got it open.
Now to see if it works.

By: Deb

Deb — Sun, 10 May 2009 17:40:10 +0000

Funny! I’m physically fit and have a PhD to boot. It took me five minutes to open the darn thing. That’s what happens when 22-year-old male packaging engineers design products for 40-something women. Another flaw — there’s no mirror in here! You’d think with the massive infrastructure built around the makeup, someone would think to add a small mirror!

By: carol L

carol L — Thu, 07 May 2009 18:08:24 +0000

I had such a hard time opening the thing that I decided others did too, so I went to my computer and typed in the question. Believe me, the sticker is not the problem. I took that off immediately. I saw that the bottom flipped open, and I could see by the threads that the top unscrewed……I am a very strong woman, and I could not open it with both palms correctly placed using all my might. After checking all of your comments, I realized I was doing it right and just kept twisting till my palms hurt. The thing finally twisted apart. I agree this is a ridiculous flaw. Those who were able to open theirs without a hitch just got the smooth easy ones. Now I will try the product….hmmmmmmmm